Privacy Policy

Ameri Energy Solutions ("Ameri Energy Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect through our website at amerienergysolutions.com (the "Site") and in the course of providing propane delivery and related services, how we use that information, and the choices you have.

By using our Site or requesting service from us, you agree to the collection and use of information as described in this policy.

1. Information we collect

Information you provide to us

When you request a quote, ask for service, or otherwise contact us, we may collect information you choose to give us, including:

• Your name and contact details, such as email address and phone number
• Your service address, ZIP code, or delivery location
• Details about your property and propane needs (for example, tank size, appliances, or usage)
• The type of service you're interested in and any message you send us
• Billing and payment information when you become a customer

Information collected automatically

When you visit our Site, we may automatically collect certain technical information, including:

• Your IP address, browser type, and device information
• Pages you view, links you click, and how you navigate the Site
• Referring website and general location (such as region or city)
• Data collected through cookies and similar technologies (see Section 3)

2. How we use your information

We use the information we collect to:

• Respond to your quote requests, questions, and service inquiries
• Confirm delivery availability in your area and schedule propane deliveries
• Provide, install, and service propane equipment and accounts
• Process billing, payments, and account management
• Send service updates, delivery notices, and important account communications
• Send marketing and promotional messages, where you have not opted out
• Improve our Site, services, and customer experience
• Detect, prevent, and address fraud, security, or technical issues
• Comply with legal obligations and enforce our terms

3. Cookies & tracking technologies

We use cookies and similar technologies to operate the Site, understand how it's used, and support our marketing. These may include:

• Essential cookies that are necessary for the Site to function.
• Analytics cookies, such as those used by Google Analytics, that help us understand how visitors use the Site so we can improve it.
• Advertising cookies, such as those used by Google Ads and Meta (Facebook) Ads, that help us show relevant ads and measure their performance.

You can control cookies through your browser settings and may be able to opt out of certain advertising cookies through the ad providers' own tools. Blocking some cookies may affect how the Site works.

4. How we share information

We do not sell your personal information for money. We may share information in the following limited circumstances:

• Service providers who perform functions on our behalf, such as delivery logistics, payment processing, hosting, email, and marketing tools — bound to use your information only to provide those services.
• Advertising and analytics partners, such as Google and Meta, in connection with the cookies and technologies described above.
• Legal and safety reasons, when required by law, subpoena, or to protect the rights, property, or safety of our customers, our company, or others.
• Business transfers, in connection with a merger, acquisition, or sale of assets, where information may be transferred as part of that transaction.

5. How we protect information

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

6. Your choices & rights

Marketing communications

You can opt out of marketing emails at any time by using the unsubscribe link in the message or by contacting us. You may still receive non-promotional messages related to your account or service.

State privacy rights

Depending on where you live, you may have rights regarding your personal information — such as the right to access, correct, or delete it, or to opt out of certain sharing. For example, California residents may have rights under the California Consumer Privacy Act (CCPA/CPRA). To exercise any available rights, contact us using the details in Section 11, and we will respond as required by applicable law.

7. Data retention

We keep personal information for as long as needed to provide our services, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take steps to delete or de-identify it.

8. Children's privacy

Our Site and services are intended for adults and are not directed to children. We do not knowingly collect personal information from children under the age of 13 (or as otherwise defined by applicable law). If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

9. Third-party links

Our Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy policies before providing any information.

10. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Significant changes may be communicated through the Site or other appropriate means. Your continued use of the Site after changes take effect means you accept the updated policy.

11. Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Ameri Energy Solutions
• Email: info@amerienergysolutions.com
• Phone: 1 (800) 262-7449