Need help right now?

For emergencies — a gas leak, no heat, or an out-of-gas situation — call our 24/7 line: (888) 555-0199. For everything else, call 1 (800) 262-7449 or email us anytime.

Reach Us Directly

Call or email — we'll take it from there

The fastest way to start service or ask a question is to talk to us. Our team is standing by to confirm delivery to your ZIP code, size your tank, and set up your first fill.

Helpful to have ready

To make your call quick and easy, it helps to have a few details handy:

  • Your service address and ZIP code
  • What you use (or plan to use) propane for
  • Your current tank size, if you already have one
  • Whether you're switching providers or starting fresh

Contact Details

Customer Service1 (800) 262-7449
24/7 Emergency Line(888) 555-0199
Office HoursMon–Fri: 7:00 AM – 7:00 PM
Sat: 8:00 AM – 4:00 PM
Emergency support: 24/7/365
Service AreaPropane delivery across 48 states nationwide

What happens when you call?

  • We confirm delivery is available at your ZIP code
  • We recommend the right tank size and delivery plan
  • You get a clear, no-obligation quote
  • We schedule your installation and first fill
Common Questions

Before you get started

For most areas we can schedule a first fill within a few business days of confirming service and completing any needed tank setup. If you're low or out of gas, let us know and we'll prioritize your delivery.

No. You can lease a tank from us, which keeps your upfront cost low and includes maintenance, or purchase your own for full ownership and flexibility. We'll help you decide what makes sense for your usage.

Yes, and it's easier than you might think. Let us know your current setup and we'll walk you through the switch, including tank options and scheduling, so there's no gap in your service.

We estimate your usage based on your appliances, history, and local weather, then deliver before your tank runs low, with no calls needed. You can also add a wireless tank monitor for real-time tracking.

Yes. Budget billing spreads your annual cost into even monthly payments, and pre-buy or price-cap options can help protect you from seasonal price swings. Ask us which plan fits your household or business.